|About Us Practical Princess Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
Practical Princess Ltd
39 Stephendale Road London SW6 2LT United Kingdom
Phone: 0140 776 3522
Email: accounts [at] practicalprincess [dot] com
|Making A Purchase|
Making a purchase could not be easier. Just browse our store and add any items you wish to buy into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to complete the order.
If you have any questions or queries relating to the items you wish to purchase we suggest you contact us before placing your order. Once you have placed your order an acknowledgement of your order will be forwarded to you.
Validy of Designer
We make every endeavour to ensure that the description of the clothes and accessories being sold on site is accurate. However, due to the differences in computer monitors we are unable to guarantee the true colour of any given product.
|Delivery Schedule We aim to deliver your purchase within 7 working days of receiving your order. Please note that a charge of £6.50 will be added to the cost of your purchase to cover postage and packing and this applies to UK mainland only. If you live outside the UK mainland and you wish to purchase then we would kindly suggest you telephone us on 01407 763522 or email email@example.com for the cost of the postage to your area. All orders are sent by DHL or first class Royal Mail Signed for Delivery. Orders that could not be delivered for any reason and are returned to us can be re-delivered to you but this would be at your own cost.|
|Tax Charges All other orders are VAT free.|
|Credit Card Security Our secure server accepts all major debit and credit cards and your card will be authorised when your order is placed.|
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
|Guarantee As per returns policy|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0140 776 3522 (International +44 0140 776 3522) or fax us on or write to us at 39 Stephendale Road London SW6 2LT United Kingdom|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy Returns|
If, for any reason, you are not satisfied with your purchase you may return it to us within 5 working days of receipt of your order. A refund your money will only be given if the goods are returned to us with the security tag or label still attached so please ensure that you try all garments and shoes on before removing the them. The items must be returned to us in the condition that we forwarded them to you and we would ask you to make sure that your full name and address is clearly stated and the reason for return. We would recommend that when you return your goods you obtain proof of posting as we cannot accept responsibility for any goods lost in the post. Please also note that return postage is at your own cost.
Practical Princess Ltd
Holland Park Industrial Estate
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Practical Princess Ltd 39 Stephendale Road London SW6 2LT United Kingdom Please call us on +44 (0) 20 7371 0276